Sylla N'faly

Sylla N'faly

Software | Data Engineer

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Projects/shipped/AI Support Agent (RAG + NLU)

AI Support Agent (RAG + NLU)

Intelligent multilingual chatbot combining NLU for transactions and RAG for knowledge retrieval.

Hybrid AI architecture using Spacy for transactional intents and vector search (pgvector) for knowledge retrieval. Includes sentiment analysis and full Docker containerization.

The Problem

Customer support services are saturated and lack 24/7 multilingual handling capabilities.

The Solution

An automated, context-aware AI agent capable of handling queries autonomously.

CityPulse Dashboard
CityPulse Dashboard
CityPulse Dashboard
CityPulse Dashboard
CityPulse Dashboard
CityPulse Dashboard
CityPulse Dashboard
CityPulse Dashboard
CityPulse Dashboard
CityPulse Dashboard
CityPulse Dashboard
CityPulse Dashboard
CityPulse Dashboard
CityPulse Dashboard
CityPulse Dashboard
CityPulse Dashboard
Year
2025
Tech Stack
PythonNeo4jCypherFastAPIRAGStreamlitPostgreSQL (pgvector)SpacyNext.jsDocker
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